CABIN STEWARD/ESS

  • Title : cabin steward
  • Rating : crew
  • Department : cabin
  • Reports to : head cabin steward/ cabin steward supervisor
  • Cabin : shared
  • Uniform male : black trousers, black closed-toe shoes, black socks, black belt
  • Uniform female: black skirt, black closed-toe shoes, natural tights, black belt

EXPERIENCE/ SKILLS/ CHARACTER

  • Must have experience onboard vessels as hotel chambermaid;
  • Must be able to deal with passengers in a professional manner;
  • Must have English and/ or German language skills;
  • Must be reliable and able to work unsupervised;
  • Must be able to work flexible time schedule and to the Company’s standards.

DUTIES AND RESPONSIBILITIES

  • Be friendly to passengers and crew as well as focused on job tasks;
  • Twice daily cleaning and servicing of passengers’ cabins according to the Company’s
    standards;
  • Cleaning of corridors in passenger accommodation;
  • Welcome passengers at embarking/ disembarking when necessary;
  • Explain some of the facilities onboard and emergency procedures;
  • Responsible for the cleanliness and maintenance of all equipment and any other
    Vessel’s property that he/she is working with;
  • Be responsibly minded for the breakage and loss of any equipment;
  • Follow the Head of Departments instructions, cooperate and be a good team
    worker;
  • Be aware and follow security/ fire/ safety procedures according to the Vessel’s rules
    and regulations;
  • Attend departmental meetings and training when requested;
  • Always be clean and follow the vessel’s uniform code whilst on duty;
  • No visible piercing whilst on duty other than regular female stud earrings;
  • No visible tattoos whilst on duty;
  • Have at all times short and clean fingernails, have trimmed and clean haircut for
    men and moderate hairstyle for women, be aware of personal hygiene at all times;
  • Assist with loading of provisions and/or luggage when necessary;
  • Perform all duties assigned efficiently, follow the Company’s standards, adhere to
    procedures of the training manual